I’ve been working on designing and developing complex software systems for over 23 years. One of the major challenges is integrating different systems into one streamlined business process.
Any company with evolving software infrastructure needs to integrate between its systems. Integration is one of the most vital but painfully complicated processes that organizations rightfully dread. According to recent research, the vast majority of integration processes stall or fail.
The need for integration is so apparent. A growing enterprise has critical data residing across various systems and applications with different data models, business logic, and data representation. The integration enables streamlining business processes and operations ensuring unified access to all of its systems. The integrated solution increases the value of each separate system - the whole is greater than the sum of its parts.
The integrated solution increases the value of each separate system - the whole is greater than the sum of its parts.
In reality, the integration processes come at a high cost and even higher risk, and most often become a burden on R&D. Failure or disruption of the organization's mission-critical processes can negatively impact the entire organization's business operation.
The essence of all integration processes is similar
Despite the high risks, the essence of integration processes across the systems and industries is very similar - 80% of the integration components are almost identical across all projects - connecting between the data sources, understanding the data model, extracting data, transforming it, etc. The automation triggers are often a data change in one of the systems or some periodically scheduled jobs, e.g. sync data every 15 min.
Integration Platform solutions were born to solve integration automation challenges. Otherwise known as iPaaS, is a cloud-based platform that connects various applications, systems, and technologies within the cloud or on-premise.
iPaaS, if you will, is an off-the-shelf, low-code product that runs integrations and takes care of this 80%. The rest of the tasks can be performed with low-code features within the iPaaS by non-R&D resources.
Taking the load off the R&D teams is exceptionally significant. Integrations require many resources, mainly R&D manpower, one of the organization's most critical and expensive resources, and take a lot of time. Managing to take the load off the R&D directly translates into significant cost savings.
Why Workato offers the best iPaaS solution
Workato, the leader in integration-led automation, is my go-to when I need an iPaaS.
Not all the iPaaS solutions are identical in their capabilities. At DeCrew, after using a few iPaaS solutions over the years, we now use Workato for all of our projects. Workato is an intuitive tool that can be used by non-technical users and doesn’t require coding, even when used in additional ways, such as building sophisticated, end-to-end workflow automation or smart data pipelines.
Drastically reduced integration risks
This tool reduces the risks and costs of any integration, whether it’s during the initial integration or it’s while you’re performing ongoing maintenance. For example, it prevents your organization from having to hire an outside resource or allocate an in-house R&D resource for building/maintaining any integration (allowing R&D to focus on revenue-generating activities).
Time and cost savings
Workato enables you to orchestrate the processes between systems without involving R&D. In addition, it brings the integration closer to its organizational owner, no matter the department they work in or their technical capabilities. This reduces the processes’ costs and risks and provides a better employee experience.
Our Customers' iPaaS Use Cases
Salesforce & NetSuite Integration for a cybersecurity company
One of DeCrew's customers needed to integrate between Salesforce and NetSuite ERP. They evaluated two iPaaS options - Workato and Celigo, eventually choosing Workato. While Celigo's solution was very NetSuite-geared, our customer needed to have the ability to add other integrations down the line. Additionally, Workato made it easier to generate low-code customizations.
The integration results were so staggering that this customer decided to use Workato for its backend integration with Salesforce, and later on, the organization streamlined its support management by integration with Zendesk, too. Their next integration target—Hubspot.
Backend and Salesforce Integration for a major online platform
Another customer of DeCrew's manages millions of its paying customers on its backend platform. They decided to integrate the backend data with Salesforce. They have been using a Python script for a long time—the process was cumbersome, every change in the integration was full of effort.
Having tested Workato, the customer decided to replace all of its old integrations with Workato and set up its new integrations with the solution.
This customer also uses Salesloft. They tried but couldn't manage to bring specific data into Salesforce, and the native Salesloft integration did not support their required functionality. With Workato, the integration was completed successfully within a few hours.
Beyond Expectations
We have witnessed our customers fall in love with Workato and proceed in utilizing this platform for new and unexpected cases.
DeCrew was involved in dozens of integration projects across various systems. However, integrations facilitated by Workato were the most effortless integration processes, despite the business logic's complexity.
If you have any questions or need no-code integration advice email: nocode@decrew.io
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